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Returns & Refunds

RETURNS AND REFUND POLICY

RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase date, unfortunately we cannot offer you a refund or exchange. Our designs are all printed on demand. For this reason, we will only return items if they are defective or damaged. Please shoot us an email about sizing anytime! If you need to return it for the same item due to damages, send us an email at info@deviantsway.com.

To complete your return, we require a receipt or proof of purchase.

Once you have clicked on the "confirm" button, unfortunately it is not possible to edit or cancel your order. However, if you need to change some parameters, like addresses, etc., please contact via email support@theprintful.com as soon as possible. 

 

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (if applicable)
If you haven’t received a refund yet, first check your bank account again then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@deviantsway.com.

EXCHANGES (if applicable)
Our designs are printed on demand. For this reason, we will only exchange items if they are defective or damaged. If you need to exchange it for the same item due to damages, send us an email at info@deviantsway.com and we will follow up with the return address.

SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

CUSTOMS FEES NOTICE
Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors, this fee is your responsibility.

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